Ecommerce & Marketing Content Specialist
Job Type: Full-Time, Hourly
Starting Pay Range: $21 - $24 / hour
Working Hours: Monday - Friday, 8 AM - 5 PM
Location: Greenville, SC 29615
Minimum Experience:
- One year of experience creating both creative and technical customer-facing content for an ecommerce business.
Work Environment:
- Office Setting, on-site
- Moderate to High Paced Work
- Team Environment
- B2C and B2B Company, Family Owned
- ~ 100 Employees, one location
Who We Are and What We Do
Circuit Board Medics (CBM) was founded in 2010, and since then has built a stellar reputation in the remanufacturing industry by delivering high-quality work and exceptional customer service. We specialize in the repairs and upgrades of automotive and appliance modules, restoring the circuit boards of vital components helping to get our customers back up and running. By choosing CBM, our customers experience superior quality and significant cost savings compared to purchasing new replacement parts—all while contributing to a more sustainable future through remanufacturing.
Guided by the vision "CARE. SERVE. RESTORE.", we are dedicated to restoring normalcy to our customers' lives when their electronics fail. This mission is driven by a team that genuinely cares, upholding the core values of People, Excellence, and Ownership in everything we do. Often this means going beyond the in-house repair work we do to consult with our customers remotely in order to diagnose and troubleshoot faults and failures. Through this level of excellence in workmanship and true customer care, Circuit Board Medics has earned a five-star reputation in the world of automotive and appliance circuit board remanufacturing.
You can learn more about our products and who we are at: www.circuitboardmedics.com
About the Role
At Circuit Board Medics, we believe every customer interaction shapes our reputation. We’re seeking an Ecommerce & Marketing Content Specialist to strengthen our online presence through engagement with customers across platforms as well as managing our product listings and web content to ensure clear communication.
In this role, you will be responsible for both creating clear, accurate customer-facing content and managing our ecommerce presence across multiple platforms, including BigCommerce, Amazon, and eBay. The position requires a balance of strong writing ability and technical execution, ensuring that our messaging and product listings are consistent, informative, and aligned with our brand.
The role combines content creation with hands-on management of product listings and web content. This includes writing and refining product descriptions, supporting email and blog content, and maintaining accurate, high-quality listings across all sales channels and social media platforms.
In addition to day-to-day responsibilities, this role is expected to identify opportunities for improvement actively. This includes refining how we communicate with customers, improving listing quality and structure, and making recommendations that enhance clarity, consistency, and the overall customer journey.
Key Responsibilities
- Write and manage:
- Email campaigns
- Blog content
- Product descriptions
- Video Scripts
- Create and update product listings across BigCommerce, Amazon, and eBay
- Manage and respond to social media interactions and customer messages
- Optimize content and listings for SEO and conversion
- Perform basic website updates and troubleshooting
- Collaborate with internal teams to ensure accuracy of product and marketing content
What Success Looks Like
- Clear, consistent messaging across all customer touchpoints
- Accurate and optimized product listings across all platforms
- Efficient execution of both content and listing updates
- Improved customer experience through better information and responsiveness
Qualifications
Required
- Strong writing and communication skills
- High attention to detail
- Ability to manage both creative and technical tasks
- Comfortable working across multiple systems and platforms
Preferred
- Experience with ecommerce platforms (BigCommerce, Amazon, eBay)
- Basic HTML/CSS knowledge
- Familiarity with SEO and digital marketing tools
Benefits
- Health Insurance - eligible 1st of the month after hire
- Voluntary Benefits - dental, vision, short-term and long-term disability, life insurance
- Paid time off - 2 weeks per year
- Paid holidays - 8 days per year
- Stable Hours - Monday - Friday, days
- 401(k) with company matching
- Parental time-off
- Adoption benefits
- Casual dress code
- Branded clothing allowance
- Free fruit
- Social outings
What can you expect during the application process?
- Start by applying online through our website or Indeed paying close attention to our custom application questions. We want to get to know YOU!
- Complete two assessments emailed to you with “Circuit Board Medics Application” in the subject line. (You will receive the second email after completing the first assessment.) Please allow up to 30 minutes to complete both assessments, which may require use of a computer..
- Our talent team reviews each completed application within 3 business days. If we are interested in moving forward with your application, you will be sent an additional request for a writing sample.
- Once writing sample is received, if we are interested in moving forward with an interview, you will receive a phone call within 1 week for next steps.
**Circuit Board Medics does require passing a Background Check and Drug Screening as terms of employment.
Need Help?
If you need any help along the way, you can reach us at [email protected]
www.circuitboardmedics.com
linkedin.com/company/circuit-board-medics